Terms of Service

Last Updated: July 2026

1. Our Services

ZenSpark Digital Solutions provides professional digital and technology services across the following categories and specific offerings:

• Website Development: Corporate Websites, E-commerce Solutions, Landing Pages, and Web Applications.
• Digital Marketing: Search Engine Optimization (SEO), Social Media Marketing, and Pay-Per-Click (PPC) Advertising.
• Branding & Designs: Logo Design, UI/UX Design, and Brand Identity creation.
• Automations: Workflow Automation, Business Process Automation, and Custom API Integrations.
• Software Development: Custom Desktop Apps, CRMs, Mobile Applications (iOS/Android), and SaaS products.

Service availability may change without prior notice.

2. Eligibility

By using our website or services, you confirm that:

• You are at least 18 years of age.
• You have the legal authority to enter into a binding agreement.
• The information you provide is accurate and complete.

3. Client Responsibilities

Clients agree to:

• Provide accurate and complete project information.
• Supply required content, approvals, and feedback in a timely manner.
• Ensure they have the rights to all materials provided to Zenspark Digital Solutions.
• Pay invoices according to agreed payment terms.

Delays in providing required information may affect project timelines.

4. Project Scope

Project scope, timelines, deliverables, pricing, and milestones will be outlined in a separate proposal, quotation, statement of work, or service agreement.

Any additional work outside the agreed scope may require a revised quotation or additional fees.

5. Payments

Payment terms are specified in the applicable proposal or invoice.

Unless otherwise agreed:

• Payments are due on or before the stated due date.
• Late payments may result in delays, suspension of work, or additional charges where permitted by law.
• Fees paid for completed work are generally non-refundable except as stated in our Refund & Cancellation Policy or required by applicable law.

6. Intellectual Property

Unless otherwise agreed in writing:

• Clients retain ownership of materials they provide.
• Zenspark Digital Solutions retains ownership of its methodologies, templates, frameworks, software libraries, and pre-existing intellectual property.
• Ownership of custom-developed deliverables transfers to the client only after full payment has been received, unless otherwise specified in the project agreement.

Open-source software and third-party licensed components remain subject to their respective licenses.

7. Confidentiality

Both parties agree to keep confidential any non-public business, technical, financial, or project information received during the engagement, except where disclosure is required by law or authorized by the other party.

8. Third-Party Services

Our services may involve third-party platforms, tools, hosting providers, APIs, or advertising services.

Zenspark Digital Solutions is not responsible for:

• Changes to third-party platforms or policies.
• Downtime or interruptions caused by third-party providers.
• Third-party pricing or service availability.

9. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Introduce viruses or malicious software.
• Interfere with the website's operation.
• Copy or reproduce website content without written permission, except where permitted by law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Zenspark Digital Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, or data arising from the use of our website or services.

Our total liability for any claim shall not exceed the amount paid by the client for the specific services giving rise to the claim, unless otherwise required by law.

11. Warranties

We provide our services using reasonable skill and care.

Except as expressly stated, our services and website are provided on an "as is" and "as available" basis. We do not guarantee:

• Specific search engine rankings.
• Advertising performance.
• Continuous website availability.
• Error-free software or uninterrupted service.

12. Termination

Either party may terminate a service agreement in accordance with its terms.

Zenspark Digital Solutions may suspend or terminate services if:

• Payments remain overdue.
• A client breaches these Terms.
• Continued service would violate applicable law.

Any outstanding fees remain payable after termination.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated versions will be published on this page with a revised "Last Updated" date. Continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.

16. Contact Us

For questions regarding these Terms & Conditions, please contact us using the details above.

These Terms & Conditions govern your access to and use of our website, https://zensparkdigital.com, and the services we provide.

By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.